wood jewelry FAQ

wood jewelry FAQ

Firstly, before answering your further questions of order, there are our general answers to questions for your reference

What products does wood jewelry include?

—Wood jewelry includes wood bracelets, wood rings, wood earrings, wood necklaces, etc..

Can I mix different wood jewelry material and design for order?

—Sure, mixed material and design are available for order

Do I customize the design and logo on wood jewelry for my own?

—Of course, you can provide your own design and logo to engrave on wood jewelry

How to define the price for your order?
—We confirm final unit price based on the total quantity
But if you buy an order of mixed wood jewelry material and design, we just calculate the final quantity price

Can I customize my own shape of wood jewelry?

—Sure

Do you accept the sample?

—Sure, sample charge depends on your quantity, the more quantity, the cheaper they are

How long for sample and bulk order?

—Generally, sample order five days, bulk order 15 days for stock models

But if we don’t have stock material,30-35 days for order

Do you ship the goods to my agent warehouse in China?

—Of course, you can advise agent warehouse address in China

And, we can ship out the goods once they’re ready

Can I pay my order via Paypal?

—Sure, we accept Paypal, bank transfer or Alibaba pay

What express do you work with?

—DHL express is our shipping partner, they handle our parcel to deliver to our clients(door to door service)

Then, if you have any question, please contact us

Finally, thank you very much